By Norm Ornstein – The HealthCare.gov debacle has been thoroughly dissected so far by America’s best health journalists and policy analysts. The first clues to this problem came during the transition in 2008.
The initial White House staff structure did not include anyone in a prominent position who knew the executive branch intimately—knew which positions among the political appointees were important for the president’s policy objectives and needed to be filled quickly by experts or managers; knew which senior career employees in the departments and agencies could be trusted and which to avoid; knew how to leverage policy goals through the adroit use of regulations, executive actions, and executive orders.
The post of deputy chief of staff for operations is the key position here—it was not then and has not yet been filled with a person like Sally Katzen, Sylvia Mathews Burwell, or John Koskinen, all experts on management and the executive branch who would have admirably filled the bill. Instead, we had an Obama White House filled with veterans of Congress and of politics. There were management people at OMB—but that is not at all the same as having someone in the West Wing. more> http://tinyurl.com/qerw5az
- Sebelius: HealthCare.gov Restriction Aimed to Avoid Glitches, Not Cause Them, Joseph Marks, nextgov.com
- HealthCare.gov’s Early Flaws Revealed, 1 Glitch Fixed, Blame the Contractors and Other News, nextgov.com
- White House Vastly Overstates Federal Transparency, Auditors Report, Joseph Marks, nextgov.com
- Play of the Day: The Website and Surveillance Blues, Reena Flores, govexec.com
- The Obama White House’s Original Sin: A Failure of Effective Management (theatlantic.com)
- Fix the broken executive branch nomination process. Really. (washingtonpost.com)
- CNN: Inexperience to blame for recent Obama failures (rare.us)
- Shocking! Do You Know What the White House Knows Nothing About? (independentsentinel.com)